Nepal Telecom introduced the FNF Service in 2015 where NTC customers can create a group of 5 people and talk at a cheaper rate. Friends and Family (FNF) call service is a special facility available for customers in its network. It includes postpaid and prepaid users of all GSM, CDMA, and SkyPhone users. NTC has discontinued CDMA service and shifted users to GSM so this feature is now mostly for them. In this article, we discuss how to activate FNF Service in NTC, and how to remove or change FNF numbers in the system.
Friends and Family Call Service (FNF) is a special service from Nepal Telecom where prepaid and postpaid users of NTC GSM or CDMA service can add 5 people. Then users can make calls on those numbers at a very cheap rate of just 55 paisa/minute. Actually, the discounted call rate in the FNF service is 70 paisa/minute for prepaid users and 55 paisa/minute for postpaid users of both GSM/CDMA networks. Users can also add landline numbers or PSTN numbers in the group and talk at a cheaper rate. There is no subscription charge or renewal charge. This is a great feature for your family members and close friends who regularly make voice calls.
In comparison, the tariff for prepaid is still higher than for postpaid users but overall the rate is very less compared to the normal call rate. These given rates are also applicable during busy business hours or peak times of the network, so that is very useful. In this NTC FNF service, we can use a maximum of 5 numbers and they must be of Nepal Doorsanchar Company Limited (NDCL) or Nepal Telecom (NTC).
How To Activate FNF in NTC?
Here are the steps to activate or subscribe to Nepal Telecom Friends and Family Call Service (FNF) on both prepaid and postpaid numbers. Use these steps to add numbers of close relatives, and friends and enjoy cheaper call rates.
- Subscribe to the FNF service (To Initiate the Service)
- Send a message (SMS) to 1415 by typing “FNFSUB*No1“.
- No1 means the number of a family member or friend you want to add to the group or service.
- You can also subscribe FNF using Nepal Telecom Mobile App that is available on Google Play Store and Apple App Store.
- Add new numbers in the service (Maximum 5)
- After adding the first number, you can add four more numbers and use a maximum of five numbers.
- To add a new number, send a message (SMS) to 1415 by typing “FNFADD*No2“.
- Just use the above given step to add more numbers to your group.
How To Remove FNF Number in NTC? Delete and Modify
Sometimes it is necessary to keep the group small and maybe you need to change the number. Sometimes it may be necessary to remove someone to add someone because of limitations. So in that case we need to modify the group and remove some numbers. Here are the steps to modify and delete numbers.
- Modify FNF Member
- Send a message (SMS) to 1415 by typing “FNFMOD*Old No*New No“.
- Delete FNF Member
- Send a message (SMS) to 1415 by typing “FNFDEL*No“.
Query and Inquiry about the Subscription
In order to get information about the subscription, there is an inquiry function available as well. With this function, users can check or see the FNF number in their package. It is also available in the mobile app as well. However, if you want to run an inquiry, follow the below given step.
- Send a message (SMS) to 1415 by typing “FNFINQ“.
Friends and Family Service Use Cases
This service from NTC is a very good special scheme for voice users. This is very useful for many people who talk to each other frequently. The FNF scheme can help reduce call costs for many people. It is very beneficial for people who mostly talk using NT voice service. Many people work outside and may need to make calls on landline numbers or direct voice calls for work, business, or calls for casual things. For those types of voice service users, it is great. Moreover, it can be very useful for businessmen who make lots of calls.
The company already has a robust NTC FTTH internet system. They are also providing cheap data packs to users. Still, many people need voice service because that is the default and mobile internet isn’t usable every time or everywhere. Sometimes people like to live offline and without disturbance. So for all those cases, the voice call is the way. Therefore FNF service is surely a value addition for people who use voice a lot.
All the steps and procedures explained in this article are for people who want to use the functions using SMS. However, it is easy to use NTC mobile app for activation, addition, deletion or modification.