Nepal Rastra Bank is planning to make cashless economy in Nepal. Many countries are moving to cashless payment options. Nepal is also trying to make many transactions digital. People are using many digital online payment services these days. Almost all of them are linked to bank for loading funds. We have tested few top service providers and here is the list of few top best online payment service providers in Nepal.
Use of debit, credit card in shopping malls, departmental stores is common example of cashless transaction. But we are talking about digital payment. It includes transactions done through internet. Foreign countries like USA, Korea and India are using payments via NFC through services like Android and Samsung Pay.
We are going to see Samsung Pay soon according to Samsung Nepal. But till now, there are other providers like eSewa, iPay, Nepzy and many others in Nepali market. They are providing service since long time. We have used them to see the response, features and customer service.
Digital online payments service needs good trust-ability, customer service and solid up-time. These are our basic legs for testing service providers. Other factors include, features, user interface and bank support. Our neighbor India is furiously moving to cashless and digital payments with service like Paytm and Freecharge. Here are some of the best service providers in Nepal.
Khalti: Khaliti is relatively new in the market. At the time of writing this article, they just support Nepal Investment Bank. Khalti is very easy to use with app and online interface. They have responsive website and good support. They responded quickly back by calling us to resolve our problem.
Khalti gives easy balance load via e-banking or direct voucher or NIBL branches. Users can pay for ADSL, Landline, Mobile recharge, Dish Home, SIM TV and flights. Their app is also very easy to use.
Nepzy: They are also one of the popular service providers. Currently Nepzy only supports 3 banks and SCT nPay. They have clean easy interface with few options. It is just mobile recharge top-up, internet bill payment, TV Bill and Flights booking. Their mobile app is also simple with all the features available to computer users. The payment is done instantly after withdrawing from source like bank.
iPay: iPay is one of the leading online payment service provider of Nepal. They support 6 banks at this time. Users can pay for mobile recharge, internet bill, TV, Movie tickets, flights and free travel tickets as well. Their customer support is very good. They pick up the call and answer all queries ASAP. The downside is their mobile app, it hasn’t been updates since 2015.
eSewa: This is Nepal’s first e-Wallet service provider. They also got license for Payment Gateway from Nepal Rastra Bank. eSewa has support for more than 25 major banks in Nepal. They have a huge array of payment options and service.
Just like others, eSewa gives basic payment option for mobile topup, internet bill payment, TV bill, flight booking, movie tickets etc. They have extra services like School and College fee payment, Credit card bill, Water & Electricity bill payment. Their mobile app is also great with all required features.
All of the above listed service providers have SSL certificate to ensure security and privacy. Many of them also give bonus like iPay and eSewa. This gives good incentive to use more. In our view online payment is better because of those bonus and cashback.
Considering all the service and factors, we rank eSewa as the best. They have best interface, more service and good app. We believe others will also add and improve their service soon. Still many banks don’t have partnership with these service providers. It is going to get better as our government is going to start international payment as well.