NTC Official Logo
NTC Official Logo

At first we thank Nepal Telecom for their help during the Gorkha Earthquake 2072. Nepal Telecom has been ordered to improve their service including cellular network, coverage, ADSL Speed, 4G network initiation and BTS tower increment. The order was given by the Byabasthapika Sansad’s Development committee. The meeting pointed NTC to upgrade their PSTN service too. NTC earned Rs 2 Billion in profit last year. The telecom is in very high profit with really bad service where ADSL comes at top in worst service.

ADSL Problem:

NTC has been serving just a basic of 192 Kbps at Rs 1017 which is a very low-speed compared any other private ISP. Even their up-time is really bad with errors like net connectivity with only P2P  but no HTTP browsing. According out website’s latest research we found many people left ADSL in these years due to attractive and very good service of other ISP (Most of them heavy down-loaders). The only reason people stay with this service is that there are any counters to pay bill, there is no extra cost for installation, government service and recharge card payment system. We still believe that someday they will improve the service. One of our team member and user went to office to find out about some problems of NTC ADSL and we have explained it in our another article.

After this latest order we believe this will be done really soon.According to daily newspapers ‘Hello Sarkar’ has huge aunt of complains last year regarding downtime of ADSL and they said to improve their service. We hope to get 256 kbps or 384 kbps at same price of 192 kbps at this time.

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4G/Network coverage and Upgrade:

The NTC has also been told to initiate 4G service as there is only 2G, 3G and 3.5G right now. India also introduced 4G service in Delhi last month. Nepal Telecom is directed to increase its BTS tower and upgrade the coverage, network responsiveness and reduce the clogging and downtime.

The committee ordered to make plans to update their infrastructure that would be good for next 20 years to come. They said people have been complaining a lot about mobile network. Buddhiprasad Acharya of NTC said they are taking steps to mitigate these problems.

Progress:

NTC is slowly taking steps to improve their service but according to people it isn’t that good because the competition is high and other companies are providing exceptionally brilliant service. We know that this slow development is due to that the fact that it is a government owned organization so many processes needs to be done before any work is carried out. By the way in last few years NTC made good steps like WiMax which is actually being used in long distance buses to provide WiFi, new FTTH service which is expensive and  limited in coverage. The Network upgrade on voice and data since last two years is really good. We found a very good change in last three years while surfing internet using SIM card data of NTC. The new GSM Pre paid data package is a good market step which fits the need of the time. They have also started online recharge system and also introduced a new service to check remaining volume of their data or package subscription for both mobile data and WiMax.

So lets hope to see good results in ADSL, voice, data, WiMax, PSTN, Wifi Hotspot as well. Tell in the comments below how you feel about this new order.

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