The Internet is awesome and with all the information for free. It is obviously the best thing of this century. Nepal is gaining a huge number of internet users day by day very fast. As the people are starting to use features and service like Social Media, YouTube, e-commerce, e-Learning, chatting and file sharing. Therefore many households in Nepal are getting an internet connection. Many people may be confused among companies so we made a list of best top 5 Internet Service Providers (ISP) in Nepal.
The vast majority of people actually use the internet on their mobile phone which means phone data is consumed highest in Nepal. Internet was once a luxury but now it has become a need. Stable and permanent internet is being a necessity nowadays for many tasks we can’t even list. Actually, Nepal is listed as the country with the weakest internet service.
The government is also slowly making governance and its network digital. People living in various regions have a different situation, topography, and services. Some are using Wireless service and some are using wired service for getting internet. These major corporations have a very big network. We have selected them by examining many aspects like customer service, response, ping for gaming, uptime, speed and of torrents. No one will deny using torrents in Nepal even we have seen government officials and even ISP using torrent.
Study, Survey and Comparison
In order to list out the best 5 ISP, we considered a lot of things. Our primary focus here is on unlimited packages for home users. We did surveys on Reddit, Facebook and by directly talking to users. We also considered valuable user commented and sent us emails. This article is regularly updated with time. We know that we can’t compare all the ISP so we have a handful of famous ones. As our workspace is inside the capital and all biggest ISPs have a strong network in Kathmandu this list can be something like a list of big internet service providers in Kathmandu. The list may not satisfy all users because the experience is different for everyone as service quality is different according to places in real life. In our comparison, we have focused on user base, reliability, cost, network, company reputation, and user feedback.
5) Nepal Telecom (NTC ADSL)
Starting from the bottom we have selected NTC ADSL in this competition due to certain reasons. Nepal Doorsanchar Company Limited is one of the oldest telecom company with over 85% government share which makes it a government organization. Nepal Telecom has the basic and most important asset of all services which is the biggest network due to landline or PSTN.
The speed or bandwidth they provide in the basic rate of Rs 800 is only 5 Mbps which is satisfactory and it is available in almost 75 districts of Nepal. Full 5 Mbps is still not available in all districts. Good thing is that the ADSL service is provided over the same telephone line which is easy to use with no extra installation required except a router.
Each quarter since 2017 NTC is improving their service as ordered. Next, they have 8 Mbps unlimited internet service over FTTH at the same price of Rs 800/month. The FTTH plan has FUP which is small kink here. They also serve 55 Mbps package at Rs 18,400 for 1 year.
4) Classic Tech
Classis Tech is a very famous ISP which made is fame for wireless service. They used to provide internet through WiFi. Now they are deep into the FTTH game. We have seen Classic Tech grow the fiber network inside Kathmandu valley. They have some big users like NPL, NAC, JME etc. We were suggested by many users that they provide good service. They also have good customer care and response. They pick up phone always and assist you in a good way.
Classictech provides basic 30 Mbps service over optical fiber at Rs 1500 per month. They are providing this package at Rs 13000 for 12 months with 2 months additional service. Their 60 Mbps service costs Rs 2150 monthly and Rs 23,900 yearly. The company once famous for wireless service is now providing FTTH service robustly. They also have corporate plans such as hosting and IP surveillance.
Subisu is a popular ISP that is famous for both Cable and FTTH Internet service. They are one giant ISP and are among top players. Subisu is among the top because they have a wide range of services. They provide internet through cable, fiber and wireless means. They have segregated their broadband service in two. One service pack comes bundled with Clear TV and one doesn’t.
Best package without TV service available from Subisu for homes is 15 Mbps unlimited pack at Rs 1,158/month. It becomes cheaper at Rs 11,490/year if users pay it in one time. Subisu also sells volume based plans. They are providing 120 GB Data at 10 Mbps for 1 month at Rs 958. If users cross that limit, they get 1 Mbps service till the month end.
For service with Clear TV, there is 18 Mbps connection at Rs 1600/month. The 10 Mbps 120 GB package with TV costs Rs 1400/month. We can see the TV price being reflected in internet price. Price of both cable and fiber services are the same so it is better to have FTTH. The cheapest service is wireless 1.5 Mbps at Rs 1,100/month.
They had very good customer feedback at first but times are changing. People are sometimes complaining about speed, connection downtime, and problems. Some people are enjoying good service while some are not. Besides the problem, their tariff and package are pretty good.
Vianet is one of the famous ISP in Nepal which is really known for serving internet via optical fiber. It also provides hosting, web design, and VPS service. Vianet is expanding its service outside Kathmandu valley rapidly which is great. In our experience through all these years, we have never heard any customer leave Vianet. Most of them always praise download speeds.
Talking about their best home internet service, Vianet is offering 20 Mbps service for 1 month at Rs 1400. Then they have 30 Mbps package that costs Rs 16,272 for 12 months. Users also get free NetTV pack for a whole year with 12 months pack. We asked the sales department for detail and it turns out that paying for the whole year is far cheaper than paying each month.
Vianet also got a very good and positive review from many users. May people recommended us their service and told that they are happy with uptime, speed and customer service. In our own test, they replied very soon through their social media contacts and gave us good answers. This is what we expect from companies and Vianet is doing great in our view.
It is one of the biggest ISP in Nepal and they have a very broad category of service. They serve internet to home, business and enterprise as well. Many of our friends changed to this service and seem to be satisfied with the uptime and customer service. The download speed is just as promised. P2P service also has good speed and sometimes it is related to seed/peer ratio.
For 2019 start, we are liking their 25 Mbps package. This is a new package over the Fiber. Instead of paying per month, we see that it is profitable to pay Rs 15,000/year for 25 Mbps package. This service also includes NetTV service which is good for homes. Worldlink serves TV in partnership with NetTV. Almost all ISP these days have bundled TV service.
This year Worldlink made it to first on our list. A lot of people supported them on our surveys in social media. It was a very tough competition between Vianet and Worldlink and this is a win by hairline because we got a bit more comments and reactions on side of Worldlink.
Best Internet Service Provider In Kathmandu
Many of the ISP are focused in Kathmandu valley. They have better and high-speed packages inside the capital. Some also provide wireless internet service in limited locations. All the big companies that we listed above serve inside KMC. They also serve outside the valley. Companies usually focus inside the capital than expand outwards. Our selection is the same for best internet service providers in Kathmandu valley and they are Worldlink, Vianet, Subisu, and Classictech.
We are only recommending optical fiber connection from these companies. Almost all ISP in Kathmandu have FTTH service. Their service is increasing in other Metropolitan cities like Pokhara, Chitwan, Biratnagar, Birgunj, Butwal, Dhangadhi, Nepalgunj, etc. There are local service providers in each district and they have their own specialty. We would like to include them if we get more information on them. Still, many people use NTC ADSL because other companies haven’t reached where landline has reached before. This will change soon when other companies penetrate that rural market.
Our new choice for 2019 is Worldlink’s 25 Mbps unlimited package. It would be beneficial if users pay for a whole year at once to get the discount. Their package also comes with free NetTV for a whole year so in total, it is a better deal. Worldlink isn’t best this time due to just one plan. As explained earlier, there were many factors and this plan is just one of the recommendations.
Vianet was the winner for the previous year and who knows it may change within a few months. NTC is also on our list because their plan begins at the lowest price. The main reason is cost, uptime, and bandwidth. But if we compare bandwidth to price ADSL is the most expensive. It all boils down to minimum broadband price, stability and users review. We strongly advise new interested consumers to grab the festival promotions and offers.
Fair Use Policy has been a headache for many users. It is bad practice by companies because they are getting away by not providing as advertised. Well, there isn’t anything to do because of customers sign an agreement before subscribing. Many other companies like Websurfer, Net Max also provide good internet service according to users. To all ISP we just want to say that, make your customers happy. Tell us what you think in the comments below.